![]() Second, your network may not be compatible with the Hotspot Shield VPN software. If you’re using an older Windows version, then you may need to install the drivers from the Hotspot Shield website. If you’re using a newer Windows version, then the Hotspot Shield VPN software should already have the necessary drivers installed. First, your computer may not have the necessary drivers installed. There are a few potential reasons why you may not be able to connect to Hotspot Shield VPN on Windows.
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